How to Cancel an Autodesk Desktop Subscription Automatic Renewal Within The Autodesk e-Store

Autodesk Desktop Subscription (DTS) offers pay as you go on a monthly, quarterly, annual, or multi-year basis.  Costs vary according to product and terms of the rental plan. The lengthier the term the more cost effective overall.  Sometimes there’s a valid reason where a monthly Desktop Subscription makes sense; like when you want to test something out before proceeding to a longer term commitment through Microsol Resources.  Read on to learn how the Contract Manager can cancel the automatic renewal of your monthly (or annual) term Autodesk Desktop Subscription within Autodesk Account.

How to update your Autodesk ID Name, Display Name, Email or Password in Autodesk Account

Your Autodesk ID is a single sign in that enables you to use the same credentials to access multiple Autodesk websites. This simplified sign in process makes managing your account information easier.  Autodesk is also actively working on improving the user experience providing accessibility to easily update personal information and preferences.  Read on to learn how anyone can update their existing Autodesk ID name, Autodesk Display Name, Email or Password in Autodesk Account with just a few clicks and within only a few seconds.

How to change option from Install now to Download now in Autodesk Account

While one of Autodesk’s catchy taglines is ‘Anytime, anywhere’ we’ve received feedback from numerous clients that they haven’t been able to access the Download now feature for their Autodesk product(s) within Autodesk Account and are only able to view the Install now option.  The Download now option is highly favored because not only does it reduce the time it takes to get applications up and running by decompressing product files during the download, files downloaded using Download now can be installed at a later time, on a different computer or as a deployment.  We’ve discovered a workaround that’s fairly simple and straightforward as outlined in steps below: 

How to Locate and Manage Group Names for Product Serial Numbers in Autodesk Account

A group is a customizable value used to sort and filter the subscription products you manage. Autodesk in their zeal to offer up everything one would need to manage all their Autodesk products in one single destination may make you wonder where went what.  I am a firm believer in there is a place for everything and that everything has a place but while a far improvement over the now retired Subscription Center interface; Autodesk Account still has some unpacking to do.  For now; if you are wondering how to associate a serial number with a group name please follow the directions outlined below:

Using the Download Now Method for Autodesk Subscription Center

Please note, there is a 2015 version of this blog post here: http://blog.microsolresources.com/2015/04/07/using-the-download-now-method-for-autodesk-account/

If you’re an Autodesk Subscription customer, you can use the Download Now method to download files for installing later or on a different computer. This method utilizes the Autodesk Download Manager, which provides faster downloads and the ability to pause and restart if needed. Before reviewing the steps below on how to download software from Subscription Center, please read the following download and install information:

• Network Installation: If you are installing your new software on a network, you must download and install the latest version of the Network License Manager to successfully activate your software. See How to Install the Network License Manager for more information.
• Download Now Availability: If you don’t see an option for “Download Now” in Subscription Center for your software, the download method is not available for that particular product or version.
• Download Access:To download software from Subscription Center, you must have access to full product downloads. If you don’t have the appropriate access, contact your Contract Manager. 
• Component Installation Failure:Make sure you completely uninstall all previous versions before attempting Install Now with a new version. See How to manually uninstall the product using Microsoft Fix it to ensure complete removal of previous products and components. If you complete the install process and receive a message that some software components didn’t install, this is most likely due to software conflicts on your computer and not because the components didn’t download.

How to Download Software from Subscription Center 

How to reset your Autodesk Subscription Center password

Please note, there is an updated version of this post here: http://blog.microsolresources.com/2015/05/17/how-to-reset-your-autodesk-account-password/.

So you’re a Maintenance Subscription customer but you forgot the password to log into your Subscription Center account? You’ve come to the right place.

As you may already know, the Subscription Center uses the same Autodesk ID (user ID) and password as many other Autodesk communities. In other words, you can manage basic account settings from either your Autodesk Account or Subscription Center. Below you will find the steps to reset your password from either Autodesk Account or Subscription Center.

How to Reset your password from Autodesk Account

1. From the Autodesk Account login, click Forgot Your Password? located under the Sign in button. 
2. Enter your Autodesk ID or email address and click Continue. 
3. You’ll receive an email with instructions to reset your password. Note:Your new password must contain at least 1 number and 1 letter and be 8-12 characters.

How to Reset your password from Subscription Center

1. From the Subscription Center login page, click Forgot Password? 
2. Enter the email address associated with your Subscription account and click Submit.
3. You’ll receive an email with a link to reset your password. Click Reset my Password and enter a new password. Click Submit to log into your Subscription Center homepage.

Still having problems? Give us a call at 888-768-7568 and we’ll help you out!

Accessing Autodesk Support and Granting Microsol Resources Access to Assist with Your Cases

In order to access support from your Autodesk Account, you will want to start by logging into your Autodesk Account at accounts.autodesk.com. Click the Management tab in the top navigation bar to display products and services.

Hover over Support in the upper right corner and select View my support cases.